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FREQUENTLY
ASKED
QUESTIONS

Q: Is there an age limit for your escape rooms?

A: Technically no, but we recommend 12+ as the games are designed for adults.  Children under 12 must have adult supervision.

Q: Are your rooms scary?

A: Dracula's Demise is a little bit scary (dead bodies, a few possible jump scares), but the others are not scary at all.

Q: Do I have to book online and pay with a credit card?

A: No, you can call to book and pay when you arrive.  We take cards in person as well as cash.

Q: Is your facility wheelchair accessible? 

A: Yes!  Our facility is ADA-compliant.  Our staff will assist you with any special accommodations you may need within reason.

Q: What is your cancellation policy?

A: We ask that you call to cancel at least 24 hours prior to your booking so that others may have a chance to book that time slot

Q: Is the Bakersfield location still open?

A: Unfortunately, no.  We were not able to do enough business to stay open in Bakersfield.  However, there are already some great escape rooms there - we recommend Ingenious Escape or Puzzle Effect.

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